Contact details

Lesaka Head Office Rosebank:          +27 11 343 2000

EPE
Infinity
Kanako
USSD string
*120*3737#
*120*5555#
*120*2274#
Contact center number
0860 99 41 62
0860 76 70 14
0860 76 70 12
Number
Email
Operating hours
Astron
0861 07 74 76
astronsupportqueries@net1.com
Monday - Friday, 07h00 - 18h00, Weekends and Public Holidays, 08h00 - 13h00
Astron - international
021 763 5800 - Botswana and Namibia
astronsupportqueries@net1.com
Monday - Friday, 07h00 - 18h00, Weekends and Public Holidays, 08h00 - 13h00
RMT
0861 00 55 33
merchantacquiringsupport@net1.com
Monday - Friday, 07h00 - 18h00, Weekends and Public Holidays, 08h00 - 13h00
iBuys
0861 32 79 83
merchantacquiringsupport@net1.com
Monday - Friday, 07h00 - 18h00, Weekends and Public Holidays, 08h00 - 13h00
Moneyline
0801 11 18 80
moneylinequeries@net1.com
Monday - Friday, 07h00 - 18h00, Weekends and Public Holidays, 08h00 - 13h00
Lesaka Complaints Line
0860 99 53 08
Monday - Friday, 07h00 - 18h00, Weekends and Public Holidays, 08h00 - 13h00
SmartLife
0800 100 201
clientservice@smartlife.co.za
Monday - Friday, 07h00 - 18h00, 1st weekend of grant payments only 08h00 - 13h00. Saturdays: 08h00 - 13h00
VCPay Consumer
0869 99 03 98
help@vcpay.co.za
Monday - Friday, 08h30 - 17h30
Finbond_Kanako
0860 76 70 12
queries@kanakocard.co.za
Monday - Friday, 07h00 - 21h00, 1st weekend of grant payments only 08h00 - 13h00. Saturdays: 08h00 - 13h00
Finbond_Infinity
0860 76 70 14
queries@infinitycard.co.za
Monday - Friday, 07h00 - 21h00, 1st weekend of grant payments only 08h00 - 13h00. Saturdays: 08h00 - 13h00
Vodacom VAS
0860 99 40 95
vodacomvassupport@net1.com
Monday - Friday, 07h00 - 18h00
Please call me (request a call back)
SMS to: 49201
callme@lesakatech.com
Monday - Friday, 07h00 - 21h00, 1st weekend of grant payments only 08h00 - 13h00. Saturdays: 08h00 - 13h00
Report fraud
fraud@lesakatech.com 
Monday - Friday, 07h00 - 21h00, 1st weekend of grant payments only 08h00 - 13h00. Saturdays: 08h00 - 13h00
EasyPay Everywhere
0860 99 41 62
epequeries@net1.com
Monday - Friday, 07h00 - 21h00, 1st weekend of grant payments only 08h00 - 13h00. Saturdays: 08h00 - 13h00
EasyPay Mobile App
0870 73 64 97
Please use in App messaging
Monday - Friday, 07h00 - 21h00, 1st weekend of grant payments only 08h00 - 13h00. Saturdays: 08h00 - 13h00
EasyPay website
0860 32 79 72
easypayqueries@net1.com
Monday - Friday, 07h00 - 21h00, 1st weekend of grant payments only 08h00 - 13h00. Saturdays: 08h00 - 13h00
Merchant
0800 20 30 63
merchantacquiringsupport@net1.com
Monday - Friday, 07h00 - 18h00, Weekends and Public Holidays, 08h00 - 13h00